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International Orders

Vu Promo is experienced internation promotional items supplier, and will gladly ship orders anywhere in the world.  In order for us to fulfill international shipments, you will require your own shipping account with your preferred shipping company.

Shipping Fulfillment.  If you require that we handle the shipping for you, we can provide you with freight quotations both by sea or by air cargo, depending on your needs and lead time requirements.  All quotes with international shipping included will be CIF, meaning that you will be resposible for the customs clearance as well as the duites and taxes associated with your country.  

Shipping Variables and Lead Time Risks.  Because there are many variables associated with international shipments, Vu Promo cannot offer guaranteed delivery dates on international orders.  However, we can offer our import/export experience and knowledge to guide you in determining estimated arrival dates on your shipments, to help you plan for a successful promotional campaign with our products.

Production Time.  Standard production times vary depending on each item in our catalogue.  Please be sure to contact us as for assistance on planning an accurate producton schedule.  Estimated production lead times for each item can be found by viewing to the Product Description Tabs at the bottom of each product page.

Leadtimes on Large Overseas Orders.  For custom overseas orders and product sourcing, please plan ahead and allow 60-90 days (depending on shipping destination) to receive your merchandise.  It is very important for marketing and promotional campaign managers plan at least 3 months ahead to get the full benefit of our discount overseas bulk pricing.

Digital Proofs.  Upon placing an order, if requested, you will receive a digital proof to be reviewed an approved upon prior to production.  Please note that actual imprint sizes and color may vary from your digital proofs.  PRODUCTION TIME BEGINS AFTER RECEIPT OF WRITTEN APPROVAL OF PROOF.

Sample Requests.  Samples on most of our items up to $10 can be provided and shipped via FEDEX Ground freight to a Miami freight forwarder at no charge, so please feel free to put in your requests for samples by providing a valid Fedex shipper account number.  Please contact our customer service at to get a quotation for internation sample shipments.


Shipping Weights.  Weights shown in our online catalog are approximations.  Shipping weights for items packed in oversized boxes may vary greatly from actual shipping weight.  Variances may occur from product density, packaging and dimensional shipping weight.  Vu Promo is not responsible for differences in final freight charges versus quoted estimates.


Shipping Options.  International Orders can be shipped by boat or by air cargo, all depending on your required In-Hands Dates, and budget requirements.

Air Cargo Shipping: Express Service (2-3 business days) Contact Us for rates quote.

Air Cargo Shipping: Economy Service (5 business days) Contact Us for rates quote.

Shipping by Sea: Economy Service.  Transit times vary based on shipping destinations.  Contact Us for rates quote.

Items shipping from our overseas facility require longer transit times, so please contact our customer service to determine which items are available for immediate delivery from our Miami warehouse.


Placing Orders.  Orders can be placed directly from our secure shopping cart, or if you prefer, you can email all general inquiries and purchase orders to: orders@vupromo.comThis e-mail address is being protected from spambots. You need JavaScript enabled to view it or by fax to 305.888.4433